Warranty

rhino-warranty-symbol

Rhino Tuff Tanks (RTT) stands behind all of our quality products and we will repair or replace at our discretion, any product found to be defective due to a manufacturing defect.
 

Items sold, but not manufactured by Rhino Tuff Tanks (including materials, equipment, or components such as pumps, hoses, valves, etc.) are subject to the warranty, if any, of the original manufacturer. Rhino Tuff Tanks will provide the purchaser with reasonable assistance in making any claim for breach of these warranties. However, if the original manufacturer denies such warranty claims, Rhino Tuff Tanks has no additional liability. Rhino Tuff Tanks is not responsible for fluid loss and/or associated cleanup costs. The manufacturer's warranty does not apply to any products that have been subjected to an accident, adjustment, improper installation, misapplication, misuse, modification, neglect, repair, including but not limited to improper maintenance, or use of unauthorized parts or attachments.

RMA Authorization is required for any return for any reason. RMA number should be clearly a legibly printed on the top or side of the return packaging (i.e. RMA #123456). To procure an authorized RMA claim number click the Warranty Claim Form Link below.

WARRANTY PERIOD

*Rhino Tuff Tanks reserves the right to change product models, features, and designs without incurring any obligations to incorporate such changes into already completed products, or those in the hands of Dealers or Consumers. Rhino Tuff Tanks products repaired or replaced under this warranty may or may not incorporate these changes.

NOTE:

Warranties and returns will not be honored without original receipt of purchase and images of the damaged or defective product.  Warranties do not apply to floor or display models, out-of- box models, and close-out or discontinued items.

Product CategoryWarranty Period
Caged Tank SystemsLimited Lifetime Warranty
DEF Pumps1-Year Warranty
DEF TanksLimited Lifetime Warranty
Dispensing Meter Parts1-Year Warranty
Dispensing Meters5-Year Warranty
Gravity Feed SystemsLimited Lifetime Warranty
Hose Reel Parts1-Year Warranty
Hose Reels7-Year Warranty
Piston Pumps7-Year Warranty
Pump PackagesSubject to the Original Manufacturer's Warranty
Pumps Parts1-Year Warranty
Spill Containment VesselsLimited Lifetime Warranty
TanksLimited Lifetime Warranty

WARRANTY CLAIM FORM

Please fill out all boxes below [*required], or your form will not be submitted. Original sales receipt and photos of your damaged product must also be submitted [see below]. Note: Warranties will not be honored without original receipt of purchase and images of damaged product. Warranties do not apply to floor or display models, out-of-box models, close-out or discontinued items.

You are not currently logged in. Although you can submit a warranty claim without an account, you must create an account with the same email address to view the status or communicate with our team.

First Name
Last Name
Street 1
Street 2
City
State
Zip Code
Phone Number
Email Address
Purchase Date
Price Paid
Notes
Receipt
Pictures