WARRANTY
Rhino Tuff Tanks (RTT) stands behind all of our quality products and we will repair or replace at our discretion, any product found to be defective due to a manufacturing defect.
Items sold, but not manufactured by Rhino Tuff Tanks (including materials, equipment, or components such as pumps, hoses, valves, etc.) are subject to the warranty, if any, of the original manufacturer. Rhino Tuff Tanks will provide the purchaser with reasonable assistance in making any claim for breach of these warranties. However, if the original manufacturer denies such warranty claims, Rhino Tuff Tanks has no additional liability. Rhino Tuff Tanks is not responsible for fluid loss and/or associated cleanup costs. The manufacturer’s warranty does not apply to any products that have been subjected to an accident, adjustment, improper installation, misapplication, misuse, modification, neglect, repair, including but not limited to improper maintenance, or use of unauthorized parts or attachments.
RMA Authorization is required for any return for any reason. RMA number should be clearly and legibly printed on the top or side of the return packaging (i.e. RMA #123456). To procure an authorized RMA claim number click the Warranty Claim Form Link below.
WARRANTY PERIOD
*Rhino Tuff Tanks reserves the right to change product models, features, and designs without incurring any obligations to incorporate such changes into already completed products, or those in the hands of Dealers or Consumers. Rhino Tuff Tanks products repaired or replaced under this warranty may or may not incorporate these changes.
NOTE:
Warranties and returns will not be honored without original receipt of purchase and images of the damaged or defective product. Warranties do not apply to floor or display models, out-of- box models, and close-out or discontinued items.
| Product Category | Warranty Period |
|---|---|
| Caged Tank Systems | Limited Lifetime Warranty |
| DEF Pumps | 1-Year Warranty |
| DEF Tanks | Limited Lifetime Warranty |
| Dispensing Meter Parts | 1-Year Warranty |
| Dispensing Meters | 5-Year Warranty |
| Gravity Feed Systems | Limited Lifetime Warranty |
| Hose Reel Parts | 1-Year Warranty |
| Hose Reels | 7-Year Warranty |
| Piston Pumps | 7-Year Warranty |
| Pump Packages | Subject to the Original Manufacturer’s Warranty |
| Pumps Parts | 1-Year Warranty |
| Spill Containment Vessels | Limited Lifetime Warranty |
| Tanks | Limited Lifetime Warranty |